FAQs

We ship to The 48 Continental United States, If we ship to Alaska or Hawaii this option will display on the checkout page.

We have some products that have shipping restrictions, these restrictions are explained on each product page. Check the product page or review this link for more information: 
PRODUCT SHIPPING RESTRICTIONS>>

Troubleshooting:
What Country have you entered?
What State have you entered?
What City?
What Zip Code?

Our system needs this info to be able to provide a shipping quote.

Check your existing address for proper data by clicking the “My Account” link at the top of every page and choosing; Manage my Address Book; Review the address data to be sure it’s complete. Save and go back to the checkout page to complete your order.

Your “My Account” Page

After creating your account you will receive the following benefits:

• Accumulate  Reward Points   redeemable for Cash Discounts.  
• Shop Faster with super fast one page checkout.  
• Keep track of the orders you have previously made.  (Order History)
• Track your shipped orders status with on-site comprehensive Order Tracking. 
• One Click Re-Orders.  
• Get Invoice Copies.  Manage Your Wish List.  
• Join our Monthly Deals Newsletter.

My Account Menu

• Login / Register
• Forgotten Password
• My Account
• Wish List
• Order History
• Downloads
• Returns
• Transactions

Tracking links are sent to your email address when your order ships.  Shipping status is always available via the “My Account” link at the top of any page.

Your order #’s are shown under your Order History. Click on your order number to view the details. Click on the Tracking Number to see complete tracking details for your shipment. If you checkout as a guest. track your order through the links we supply in your email.

We strive to deliver your orders as quickly and efficiently as possible. So at this time, we are not  able to deliver to unconfirmed addresses, military addresses and PO boxes.

We accept all major credit cards including

Visa, MasterCard, American Express and Discover.

Our Secure Credit Card Processing requires your billing address to match your credit card billing information. 

The information you enter remains encrypted for your security. We use the latest SSL Technology to insure your information is always secure. Secure pages begin with the HTTPS://BAE21.COM goes as step further and incorporates Extended Validation SSL Showing Green in our secure address. 

ACH Debit Bank Transfer

 

ACH Debit Bank Transfer – ACH payments are electronic payments that are created when the customer gives an originating company (Big Boss Wholesale Distributor LLC (originator)), authorization to debit directly from the customer’s (Your)checking account for the purpose of bill payment.

With your authorization we can debit / draft your checking account. With ACH Debit there is no USPS Mail saving 3-4 days. You will receive a receipt via email the day it is processed. ACH Debit transactions process in 2 Buisiness Days, saving at least 1 business day on order processing!

ACH Debit Payment Reward –  

Check / Money Order

This option is great if you like saving money, are good at planning and have the time. Set us up on your online bill pay, mail a check or mail a money order. 

USPS First Class Mail takes 1-3 Business days to arrive. Personal and business checks, please allow 3 business days for your check to clear.  Checks issued through your Online Bill Pay clear in 2 business days, USPS Money Orders clear and ship the same day received. 

Super-Fast Option: Send a USPS Money Order overnight via Priority Mail Express next day service or Priority Mail – We ship immediately when received.

NOTE:  Restrictions Apply; See Below*

 

Bank Wire Transfer ($200 Minimum)

Only Available for orders of $200 or more – Bank to Bank – A Bank Wire Transfer is an electronic payment service for transferring funds by wire. Also known as a wire transfer, money goes from one bank to another, your bank to our bank.  Each party to a wire transfer needs a bank account. Transfers arrive at their destination on the same business day they’re sent and confirmed usually in 24-48 hours.  No allowance for mailing or collection time is required. Note: Our bank charges a fee to receive the transfer, we cover this fee. 

To send a wire transfer, some banks have it online and some you need to visit your local branch and provide the banking information for the recipient’s account:

Bank Wire Transfer – Available for orders of $200 and above.

*NOTE: Restrictions – We reserve the right to hold your shipment until your check clears.   We may do this for new customers, customers with a limited history with us or purchases over a certain amount.

*** United States Postal Money Orders ship right away. (next shipping day)
*** Bank Wire Transfers ship right away. (next shipping day)

 

(  Detailed receipt / instructions for your selected payment method are included in your Order Confirmation Email. )

Coupon Codes will be promoted on our Home Page, on Facebook, Twitter or via Our Preferred Customer Newsletter, Good for a percentage(%) discount or a fixed amount ($) off your order total. Our vendors from time to time offer us special purchases and discounts that we pass along to our customers via these Coupon Codes.