Shipping Policy:

 

Order Processing

All orders will be processed and shipped within 1-3 business days.** (96% ship within 24 hours)

  • Email Receipt Sent when Order Confirmed – After you order has been confirmed and approved, it will be processed and shipped
  • Email Status Update when your order status changes an order update email is sent notifying you of your order status update.
  • Email Label Created when your order label is Printed & Shipped an email is sent including clickable links to track your shipment.
  • Email Complete when your order is Completed an email is sent confirming your rewards were issued and updated to your account.
At www.bae21.com we want you to have an excellent shopping experience…all the way through your delivery!  Please contact us if there is ever a question about your order.
Please consider processing time when determining the estimated delivery of your order.
 

FREE Shipping

Purchases of $49 or more qualify for free shipping via UPS Ground, or USPS Priority Mail. 

Our Shipping Carriers :

The carrier(s) presented to you during checkout represents the best overall value we can offer. 
(business days are considered Monday-Friday)

UPS (Complete tracking included)

  • UPS Ground –  1-3 business days to most US locations. 
  • Next Day Air – Arrives at most US locations by 10:30 am weekdays, noon on Saturday.
  • 2 Day Air – Delivery in two business days to most US locations.
  • 3 Day Select – Delivery in three business days to most US locations.

FedEx (Complete tracking included)

  • Ground –  1-3 business days to most US locations.
  • Priority Overnight – Next business day delivery by 10:30AM to most US locations, noon on Saturday. (Specify “Saturday Delivery”when prompted during checkout.)
  • Standard Overnight – Next business day delivery by 3PM to most of US.
  • 2 Day – Delivery in two business days to most US locations.
  • 3 Day – Delivery in three business days to most US locations.

U.S. Postal Service

  •   Priority Mail – Delivery in 2-3 business days (usually 2 days) Complete tracking included,
  •   Express Mail – Delivery in 1-2 business days (usually 1 days) Complete tracking included,
  •   First Class Mail – Delivery in 1-3 business days. (up to 13oz) Complete tracking included,
We do not require an adult signature for deliveries, but please note that the decision to leave your package without a signature is at the discretion of the delivery person. If you want an item left at your doorstep, the best thing to do is leave a note on your door asking the driver to leave your package with “No Signature Required.” Be sure to include your name and tracking number on the note. Orders over a certain value require a signature.

** Processing Time Exceptions:  We make every effort to deliver your package to you as soon as possible. However, there are some conditions that may cause delay: Credit Card Approvals: Delay Payments:  Inconsistent Credit Card, billing and /or shipping information may delay your order.

** NOTE:  PLEASE ALLOW 24-48 HOURS FOR ORDER FULFILLMENT AND PROCESSING.  IF YOU NEED IT SOONER, PLEASE DO NOT HESITATE TO CONTACT OUR CUSTOMER SERVICE AT info@bae21.com

The Notice below is for the compliance of regulations on sale / shipment of Kratom related products to restricted states / counties / ZIP Code.

If your shipping address is in any of these states or cities or in Zip Code and your cart contains any restricted item, there will be no shipping options displayed during checkout. Change your shipping address or remove the restricted product from your cart to complete checkout.

Location Restricted Product – No shipping to these States and Cities:

Following are prohibited states for kratom

  1. Alabama
  2. Arkansas
  3. Indiana
  4. Rhode Island
  5. Vermont
  6. Wisconsin 

Following are Restricted States for Kratom:

  1. Tennessee (Must be 21 or older)
  2. New Hampshire (Must be 18 or older)
  3. Oregon (Must be 21 or older)

Prohibited Counties / Cities for Kratom with Zip Code

Prohibited Counties / Cities – ZIP CODES
Sarasota County, FL 342333428634291342383423434235
342233428734229342393423234285
342313428834236342403424234292
3427534289342373424134293 
Jerseyville, IL62052 
Union County, MS3865238849386503863338625 
38824388283861038627  
Denver, CO80219802078024780215802668025280279
80239802038021680226802908025680280
80210802318020280228802938025780281
80220802188023880229802948025980291
80211802238022780232802958026180201
80204802228024680233802998026280217
80205802248023080234802088026380225
80249802378022180260802438027180248
80206802368023580264802448027380250
802098021280214802658025180274 
San Diego, CA91911920279212892672919789215892187
92154921179210992139920759213292186
92592921119210492131919149206092191
91910920249212292103920079193192190
92126921299204091915919359213492193
92105920849210292058921219190392192
92021920289207892124920679190892195
92114920569200991941921369190992194
92115920259201992123920039191292197
91977919139210192116919069192192196
92020920269194292081920049193392199
91950921139205492120920369194392198
920719206492037921079196291944 
921309212792083921109214091947 
920579206992065921739191791946 
920499213392164920089206191948 
920469213592167919329191691951 
920529213892166919459205991976 
920519213792169921089208691980 
920689214392168920299215291979 
920749214292171921199209191990 
920729215092170920119190591987 
920799214992172919029218292013 
920859215392175920829196392018 
920889215992174921189207092022 
920909216192177921069214592023 
920939216092176920559206692030 
920929216392179919019215592033 
920969216292178920109193492038 
921129216592184920149214792039 
Oceanside,CA920039200892028920549205692057 
 92058920819208392084  

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